Privacy Policy | Shoppers Plug
Last Updated: January 21, 2026
At Shoppers Plug (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shoppersplug.com (the “Site”) or make a purchase from our online store. By using the Site, you consent to the data practices described in this policy.
Information We Collect
Personal Data You Provide
- Contact Information: Name, email address, shipping/billing address, phone number
- Payment Information: Credit card details, PayPal email (processed securely by our payment partners)
- Account Credentials: Username, password, security questions
- Communications: Customer service inquiries, feedback, survey responses
Automatically Collected Information
When you visit Shoppers Plug, we may collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, links clicked, referral sources
- Location Data: General geographic location (city/country level)
- Cookies & Tracking Technologies: As described below
How We Use Your Information
- Process and fulfill your orders
- Communicate about orders, products, services, and promotions
- Improve our website, products, and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Personalize your shopping experience
- Send marketing communications (with your consent)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Essential Cookies: Required for site functionality (shopping cart, checkout)
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Deliver relevant advertisements
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our online store.
Third-Party Sharing
We may share your information with:
- Payment Processors: Stripe, PayPal (for transaction processing)
- Shipping Partners: USPS, FedEx, UPS (for order delivery)
- Service Providers: Email marketing platforms, analytics services
- Legal Authorities: When required by law or to protect rights
Data Security
We implement industry-standard security measures, including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the Internet is 100% secure.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Restrict or object to certain processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at privacy@shoppersplug.com.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Order information is typically retained for 7 years for tax and accounting purposes.
Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: privacy@shoppersplug.com
